I. Business Positioning

Liaoning Longhui Network Technology Co., Ltd.’s AI Situation Awareness System delivers an integrated solution featuring real-time cross-network public opinion monitoring, sentiment analysis, crisis early warning and strategic decision support for governments, enterprises and public institutions. Powered by deep learning, Natural Language Processing (NLP) and big data technologies, the system realizes full-process intelligent management spanning from information collection to risk closed-loop handling. It helps clients accurately track public opinion trends and boost brand reputation and public governance capabilities.

II. Core Capabilities

Full-Media Real-Time Monitoring

•        Coverage: Cross-network public opinion data collection covering news outlets, social media, forums, short video platforms, comment sections and more; multi-language monitoring supported, including Chinese, English, Japanese, Korean and Cantonese.

•        In-depth Analysis: Accurately identify clickbait headlines and implicit expressions; extract text from images and videos via OCR to avoid missing any information.

Sentiment Analysis & Semantic Mining

•        Sentiment Polarity Judgment: Real-time calculation of positive/negative sentiment tendencies of public opinions, with multi-dimensional emotional labels such as anger, anxiety and praise.

•        Topic Clustering: Automatically summarize hot events, communication paths and core viewpoints, and generate topic evolution graphs.

Intelligent Early Warning & Risk Assessment

•        Crisis Early Warning: Leverage AI models to identify sensitive keywords, rumor spread and early signs of mass incidents, enabling early warning 1 to 6 hours in advance.

•        Risk Rating: Quantify risk levels (Low / Medium) based on multiple factors including communication speed, sentiment intensity and media influence.

Decision Support & Report Generation

•        Response Strategy Library: Provide public relations copywriting suggestions, media communication templates and crisis handling process guidelines.

•        One-Click Report Generation: Automatically produce daily, weekly and special reports with data visualization functions (word clouds, communication trend charts, sentiment distribution charts).

III. Application Scenarios

Government Governance & Public Security

•        Monitor people’s livelihood hot topics (education, medical care, environmental protection) and issue early warnings for potential mass incidents.

•        Analyze public feedback after policy rollouts to assess public acceptance and implementation obstacles.

Corporate Brand & Reputation Management

•        Track competitor developments and analyze market reputation and consumer preferences.

•        Real-time alerts on negative feedback regarding products or services to prevent the escalation of public relations crises.

Financial Risk Prevention & Control

•        Monitor public opinions of listed companies to warn of risks linked to stock price fluctuations.

•        Screen illegal information such as illegal fund-raising and online lending to assist compliance reviews.

Cultural Tourism & Public Incident Response

•        Guide public opinion during major events or competitions to guard against online rumors and false information.

•        Manage scenic spot reputations to improve tourist satisfaction and revisit rates.

IV. Core Advantages

Reliable Technology with High Precision & Efficiency

•        Supported by over 5,000 AI algorithm servers.

•        Self-built tens-of-millions-level industry lexicon and knowledge graph; sentiment analysis accuracy exceeds 92%, with recognition support for dialects and internet slang.

Full-Process Closed-Loop Services

•        Integrated platform covering monitoring, analysis, response and review, eliminating the need to switch between multiple tools.

•        Compatible with clients’ OA and CRM systems to enable automatic dispatch and tracking of public opinion work orders.

Security Compliance & Privacy Protection

•        Data collection complies with the Cybersecurity Law and Personal Information Protection Law of the People’s Republic of China, with Level-3 Classified Protection of Cybersecurity certification obtained.

•        Supports on-premises deployment to ensure sensitive data stays within local servers.

In-Depth Industry Expertise & Localized Support

•        Served over 100 clients across Northeast China, covering government affairs, energy, finance, cultural tourism and other sectors.

•        Operates a dedicated public opinion analysis center, providing 7×24-hour expert on-duty service and localized emergency response.

V. Cooperation Modes

1.      SaaS Subscription: Flexible billing based on the number of monitored targets and functional modules, with cloud-based services accessible instantly.

2.      On-Premises Deployment: Localized deployment for governments and large enterprises, with customizable industry-specific models available.

3.      Joint Operation: Co-build public opinion ecosystems with media and think tanks, providing think tank reports and industry whitepaper services.